BTE Senior Claims Handler – Bristol & Work From Home

Bristol & Work From Home

What you will be doing:
ARAG is the world’s largest legal expenses insurer, operating across the globe. Founded on the principle that ‘everyone should be able to assert their legal rights regardless of whether they can afford to’ we create award-winning insurance products that opens access to justice to everyone. Best Companies list us as one of the best employers in the South West and one of the best SMEs to work for.

Just browsing? Stop there, this is the job you’re looking for! As a member of our award winning team, you will work on cases valued up to £25,000 across a wide range of legal matters. Our claims vary from property disputes to clinical negligence, meaning you will have the exciting opportunity to develop a broad knowledge of legal issues and how the legal system works. You will play a key role in fulfilling our mission of delivering access to justice for everyone as you manage each and every claim from cradle to grave. It’s a rewarding role, knowing that you’re helping someone at their time of need. You’ll enjoy working in a fast-paced environment and benefit from a team of hard-working, supportive colleagues. You will also enjoy socialising with others from across the business during the course of your day and at our quarterly events. Beyond that, you can expect to enjoy building relationships with our panel law firms and other business partners. You will have the opportunity and funding to pursue your professional qualifications, such as the CII, and explore the wide range of other learning avenues we offer. For example, you might like to become one of our Citizen Developers and build your own claims app! You will have the opportunity to make this role your own, create change within the department and develop your claims experience.

Who we’re looking for:
Previous Legal expenses experience is not necessary, although the ideal candidate will have some experience in financial services or may have trained in Law. We’re looking for somebody who is organised, and flexible in their approach to work to balance their normal workload with ad-hoc requests. Good interpersonal skills in order to build relationships across the business, and a good attention to detail are also preferable. You must be comfortable working with a variety of IT systems, in particular office 365 applications.

What we offer:

·       Earn up to £32,000 a year depending on your skills, attitude and experience.

·       Work hours to suit across Monday to Friday – talk to us about flexibility.

·       Work from home up to 3 days per week with computer equipment provided.

·       Enjoy 26 days annual leave plus bank holidays, with the option of buying an additional 5 days a year and carrying unused entitlement over.

·       Generous pension scheme with 7% employer contributions.

·       Free Legal Expenses Insurance and Motor Breakdown Cover.

·       A Health Cash Plan that covers opticians, dentists and other medical bills.

·       x4 Death In Service

·       A monthly Gym Subsidy worth up to £25 pcm.

·       A Cycle Scheme and interest free commuter loans are also available.

·       Enjoy a beautiful office with free coffee, tea, squash and biscuits (and good company).

·       Come to our free company events and socials.  We’ve done everything from wine tasting to murder mystery events.

·       Receive learning expenses and time off for your study and exams.

·       You could even join our Charity or Wellbeing teams and help the business give even more back to our community!

ARAG is a growing company, so we’re always looking for talented and enthusiastic people who want to be part of something great.

As well as competitive pay and benefits, our people enjoy working in a modern, friendly and collaborative environment, focused on our founding principle that access to justice should be affordable to everyone in our society.

ARAG ranks as one the best companies to work for in the insurance industry and one of the best in the South West, in the Best Companies Survey. For us a career at ARAG means a little more than just a great job.