Service Engineer
£36,000 - £42,000 per annum
Kent
Job Purpose
You’ll be joining an established, NSI Gold-approved security company, known for delivering reliable and high-quality systems across London and the South East.
This role is ideal for an experienced Service Engineer with a strong background in Intruder Alarms. You’ll take ownership of servicing, maintaining, and fault-finding a range of systems, ensuring your clients are always protected and compliant.
While your main focus will be on Intruder Alarms, experience with CCTV and Access Control systems would be a great advantage. You’ll work independently across commercial and residential sites, supported by a professional and experienced team.
What You’ll Be Doing
- Servicing, maintaining, and fault-finding Intruder Alarm systems (main focus)
- Carrying out remedial and reactive works across customer sites
- Supporting with CCTV and Access Control maintenance (secondary focus)
- Providing excellent technical support and customer service
- Ensuring compliance with NSI and manufacturer standards
- Completing accurate service reports and documentation
- Managing your workload efficiently and independently
What You’ll Need
- Proven experience working on Intruder Alarm Systems (service, maintenance & fault-finding)
- Experience with CCTV and Access Control systems (beneficial)
- Good understanding of IP networking and remote access
- Familiarity with DualCom and modern communication devices
- Knowledge of NSI codes of practice and relevant standards
- Full UK driving licence (manual)
- Strong problem-solving and communication skills
- Ability to work independently across London and the South East
What’s in It for You
- £36,000 – £42,000 basic salary (DOE)
- Commission scheme (earn up to 10%)
- Company van, uniform, tools, and PPE
- 23 days holiday (rising to 25) + bank holidays
- Pension scheme & company sick pay
- Attendance bonus & staff referral scheme
- BUPA employee assistance programme
- Ongoing training and career development
- Regular company events and recognition schemes
Additional Information
- Field-based role
- Some work at height required
- Full security screening will be completed prior to start