Security Faults / Reactive Engineer

We’re looking for an experienced Security Faults / Reactive Engineer to join a respected and growing security company. You’ll be responsible for attending reactive calls, servicing, and maintaining a range of security systems including Intruder Alarms, CCTV, and Access Control systems. This role suits someone who enjoys problem-solving, fault-finding, and providing excellent customer service.

Key Responsibilities

• Servicing and fault finding on Intruder Alarms
• Servicing and fault finding on Access Control and Door Entry systems
• Working with both conventional and wireless Intruder Alarm Systems
• Maintaining and troubleshooting IP and Analogue CCTV systems (basic networking skills beneficial)
• Working with Dual Com and other monitoring devices
• Knowledge of major brands of panels and app-based systems
• Maintenance of Emergency Lighting
• Familiarity with NSI codes of practice and current industry standards

About You

You’re an experienced service engineer with a solid background in fault-finding and reactive maintenance. You’re self-motivated, organised, and confident communicating with customers. A full UK manual driving licence is essential. Ideally, you’ll be based in North London and able to cover the Hertfordshire and Essex areas.

Benefits

• Competitive basic salary dependent on experience
• Pension scheme
• 23 days holiday rising to 25, plus bank holidays
• 1-day attendance bonus
• Company sick pay
• Company vehicle, uniform, PPE, and tools provided
• Ongoing training and development
• BUPA employee assistance program
• Rewards and recognition schemes
• Company events
• Extra earning potential through on-call and commission

Hours & Other Details

• Standard hours: Monday to Friday, 8:30am start (7.75 hours per day)
• On-call rota: 1 in 5 to 1 in 9 weeks with competitive rates
• Work may involve heights and can be physically demanding
• Full UK manual driving licence required
• Travel to multiple sites across your region
• NSSA Security Screening required for this role