PERM INTERNAL SALES SUPPORT ADMINISTRATOR

Posted 4 days ago

Halmer

£25,000 - £26,000 per annum

Halmer

Guildford

Halmer
Permanent, Full-time

Job Purpose

My client who are a specialist within their filed and have their head office based in the centre of Guildford and are looking for a highly professional Internal Sales Support Administrator to join their friendly team.

As an Internal Sales colleague your mission would be to support the sales teams by ensuring timely assessment of requests, customer financial analysis and by helping customers with client services.  Validations, contract creations and customer support will be your main focus so outstanding customer service skills with good attention to detail will be required.

Key Tasks:

  • Carrying out sales processes
  • Building partnerships with assigned customers
  • Evaluating requests and communicating approval or rejection
  • Ensuring the best customer experience and customer satisfaction
  • Supporting Sales force and interact with customers
  • Managing Complaints and directing them to the relevant team
  • Reviewing accuracy and ensure completeness of all information and documentation
  • Contact with colleagues and/or Customers to collect the missing information/documentation
  • Entering relevant data into IT systems
  • Providing support with the contract settlement process
  • Respecting & applying Group Compliance rules, Health & Safety, Data Protection and Data Handling, AML

Experience and Skills:

  • A natural rapport builder – able to quickly engage with a wide variety of people
  • A strong ‘will to win’ – excited by working towards targets
  • Perseverance – the desire to complete tasks to support
  • Commercial acumen – to speak with a variety people in a credible and informed manner
  • Team Player – with your Branch Leader & Regional Sales Manager to support the sales success
  • Strong organisational abilities – including good time management and attention to detail
  • Experience in telephone selling would be an advantage

After your initial training which would be around 3 months my client would consider hybrid working with 3 days in the office and 2 from home.

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