PA/Sales Support Administrator

This is an exciting opportunity for a well-organised PA / Administrator to join a highly dynamic and market leading supplier in the Architectural and Design industry.

Writing emails as and/or on behalf of the directors

Arranging appointments with clients and staff alongside general diary management.

Updating project and customer information on the in-house CRM system

General administration duties – sample requests, pricing and availability, factory registrations, incoming telephone enquiries, and filing where appropriate

Making travel arrangements, booking transport, and completing expense claims

Compiling tracking documents and monthly board reports

Direct contact management with overseas factories to ensure material is available and projects are protected

Resolving enquiries in good time by either dealing with them yourself or forwarding on to the correct department and making sure that they are followed up on

Coordinating product training and company meetings

This is a dynamic company with a great team atmosphere and a creative working environment. The ideal applicant will be highly efficient with a positive attitude, strong administrative abilities, and excellent client liaison skills.

Working alongside two Directors you will provide high level administrative support to ensure that they are able to work efficiently and remain proactive.

The role will include:

coordinating new enquiries and opportunities whilst also maintaining ongoing correspondence with key clients.

following up project specifications with designers, contractors, and sub-contractors, tracking these projects through to order placement.

Day-to-day responsibilities will focus on customer relations, accurately logging information on the in-house contact management system, liaising with manufacturers, and often acting as a first point of contact.