Customer Service Administrator

Posted more than a month ago

Halmer

£18,000 - £23,000 per annum

Halmer

Aldershot

Halmer
Permanent, Full-time

Job Purpose

My client are looking for an enthusiastic and motivated Customer Service Administrator to join their friendly customer team in their busy office in Aldershot. You will enjoy being part of a team, have good communication skills and a great eye for detail.

Customer Service, data entry or Administration experience would be preferred.

Responsibilities

Answering inbound calls and email enquiries

Providing product advice to customers

Maintaining a close working relationship with customers and colleagues across all departments

Informing customers of prices, shipping dates and handling any related issues.

Frequent communication with customers advising them of order information

Making outbound sales calls to existing customers and up selling

Processing orders in a timely and accurate manner to ensure goods are despatched as quickly as possible

Personal Specification

Good communication skills to liaise with customer via phone / email.

Experience of working in a busy office environment often to tight time frames.

Must be able to work as part of a team and be comfortable achieving personal and team targets

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