Customer Service Administrator
Posted more than a month ago
£18,000 - £23,000 per annum
My client are looking for an enthusiastic and motivated Customer Service Administrator to join their friendly customer team in their busy office in Aldershot. You will enjoy being part of a team, have good communication skills and a great eye for detail.
Customer Service, data entry or Administration experience would be preferred.
Answering inbound calls and email enquiries
Providing product advice to customers
Maintaining a close working relationship with customers and colleagues across all departments
Informing customers of prices, shipping dates and handling any related issues.
Frequent communication with customers advising them of order information
Making outbound sales calls to existing customers and up selling
Processing orders in a timely and accurate manner to ensure goods are despatched as quickly as possible
Good communication skills to liaise with customer via phone / email.
Experience of working in a busy office environment often to tight time frames.
Must be able to work as part of a team and be comfortable achieving personal and team targets